Shipping and return policies
AT Pack give permission for all couriers to leave goods at residential address deliveries. If you do not wish to give permission, please let us know.
We provice free shipping to Sydney Metro Area for orders over $200 or over 5 cartons. At check out, the system will automatically apply the free shipping to the order should the order qualify for the requirements. This free shipping policy only applies to online order made in www.atpack.com.au.
Where goods are in stock enabling an order to be supplied in full, despatch will occur the within 2 working day. If for any reasons we have a shortage of stock or cannot send within this time frame we will advise you of the anticipated lead time. Once despatched, it is important to allow for delivery times which depend on the destination of the goods. Express deliveries can be arranged, prices are P.O.A. based on location and weights. A delivery time estimation is outlined below:
Delivery after despatch
|Sydney Metropolitan Area||Next working day|
|Reginal NSW||2 - 5 working days|
|Melbourne, Brisbane, Canberra||1 - 3 working days|
|All other capitals||3 - 5 working days|
|All other interstate locations||up to 10 working days|
All deliveries require a signature on receipt. We reserve the right to charge additional freight charge in cases where we are charged for retry or returned deliveries where the courier has been unable to deliver due to unoccupied premise etc. We highly recommend an authority to leave be noted in the comments section of the order process to avoid delays and charges in the likely event of a failed delivery ie home address.
We reserve the right to alter listed delivery charges whilst we will avoid this wherever possible. This may occur In the case of multiple or bulky parcels. If this occurs, we will contact you to discuss shipping options. We reserve the right to nominate the courier/service.