Delivery Service

Shipping Policy

 

At AT Pack, we strive to provide the best quality of service. Hence we do our best to provide shipping at the lowest cost.

 

We ship to most if not all Australian locations, including PO Box.

 

We provice *FREE shipping to Sydney Metro Area for orders over $200. Shipping is also *FREE of charge for Melbourne, Canberra, Brisbane, Gold Coast, Newcastle, Gosford, Wollongong if order total is over $300.  At check out, the system will automatically apply the free shipping to the order should the order qualify for the requirements. 

 

Where goods are in stock enabling an order to be supplied in full, despatch will occur the within 2 working day. If for any reasons we have a shortage of stock or cannot send within this time frame we will advise you of the anticipated lead time. Once despatched, it is important to allow for delivery times which depend on the destination of the goods. Express deliveries can be arranged, prices are P.O.A. based on location and weights. The delivery cost and time estimation is outlined below:

 

Destination Cost

Transit Time

After Dispatch

Sydney Metro Area

  Capped at $10

  *Free for order over $200

  Next Business Day

Melbourne, Canberra,

Brisbane, Gold Coast,

Newcastle, Gosford,

Wollongong

  Capped at $30

  *Free for order over $300

  1-3 Business Days
Regional NSW  Cost is calculated at check out.   2-5 Business Days
Other Capital Cities  Cost is calculated at check out.   3-5 Business Days
Other Interstate Locations  Cost is calculated at check out.   Up to 10 Business Days


All deliveries require a signature on receipt. We reserve the right to charge additional freight charge in cases where we are charged for retry or returned deliveries where the courier has been unable to deliver due to unoccupied premise etc.  We highly recommend an authority to leave be noted in the comments section of the order process to avoid delays and charges in the likely event of a failed delivery ie home address. We give permission for all couriers to leave goods at residential address deliveries. If you do not wish to give permission, please let us know. 

 

We reserve the right to alter listed delivery charges whilst we will avoid this wherever possible.  This may occur In the case of  multiple or bulky parcels.  If this occurs, we will contact you to discuss shipping options. We reserve the right to nominate the courier/service.

 

*The free shipping policy only applies to online order made in www.atpack.com.au.