Returns Policy

 

Faulty or Damaged Goods Return

You may refund or exchange any product that is faulty or damaged during transit.

You must advise us within 24 hours of receipt of goods.The product must be returned in its original condition as received. We will reimburse the total cost of your invoice, including shipping charges, to your account which you use to pay for the invoice. Please contact us first to initial the return process. We reserve the right to reject reimbursing excessive return costs.
 

Change of Mind Return

You may refund or exchange any product if you change your mind or you accidentally make a wrong order.

You must return the goods to us within 5 days of receiving the goods. The product must be returned in re-salable condition. This means it must be in its original packaging unopened, unused and in its original condition. We do not accept returns even if only a few pieces inside the whole carton has been used. You are responsible for the return shipment. A 10% restocking fee will be charged. We will reimburse the cost of the items of your purchase, not including shipping charges and restocking fee, to your account which you use to pay for the invoice. For orders qualified for free shipping, the original shipping cost is not refundable.